Problem installing VIP-Energy 4.0.3

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Simon_Carlsson
Novice
Posts: 4
Joined: 26 Oct 2016, 10:53

Problem installing VIP-Energy 4.0.3

Postby Simon_Carlsson » 07 Jun 2017, 08:08

Hey!

I have problem installing VIP-Energy 4.0.3 got folllowing messages:

System.Exception: During the installation of VIP-Energy. ---> System.Exception: During the download of http://static.strusoft.com/VIP-Energy/4 ... _4.0.3.exe to C:\Users\scnbvg\AppData\Local\StruSoft\Installer\Temp\VIP-Energy_4.0.3.exe. ---> System.Exception: Failed to download file, tried 4 times
at Strusoft.Installer.Logic.Backend.DownloadInstallFile(Settings settings, Version version, Action`3 progress, Family fam, InstallCommand inst, PathBuilder downloadDestination)
--- End of inner exception stack trace ---
at Strusoft.Installer.Logic.Backend.DownloadInstallFile(Settings settings, Version version, Action`3 progress, Family fam, InstallCommand inst, PathBuilder downloadDestination)
at Strusoft.Installer.Logic.Backend.Install(Settings settings, Version version, Action`3 progress, InstallType installType, TriggerArgs triggerArguments)
--- End of inner exception stack trace ---
at Strusoft.Installer.Logic.Backend.Install(Settings settings, Version version, Action`3 progress, InstallType installType, TriggerArgs triggerArguments)
at Strusoft.Installer.Views.App.SubInstall(Settings s, Action`3 progress, InstallType type, SubInstallType stype)
at Strusoft.Installer.Views.Worker.Work.Run(Settings s, InstallType type)
at Strusoft.Installer.Views.Worker.DoWork(Object sender, DoWorkEventArgs e)


It is not possible to download by my self from the link inte the message. My computer does not allowe me to install this and i got the following:

NSIS Error
Installer integrity check has failed. Common cause include incomplete downloading and damaged media. Contact the installer´s author to obtain a new copy.

More information at:
http://nsis.se.net/NSIS_Error


Best Regards
Simon

Niklas - VIP-Energy
Novice
Posts: 3
Joined: 07 Jun 2017, 15:45

Re: Problem installing VIP-Energy 4.0.3

Postby Niklas - VIP-Energy » 08 Jun 2017, 14:38

Hi Simon,
What operating system are you using? How old is the email with the link?
Send me the link to: support.vipenergy@strusoft.com
Best Regards
/Niklas

Simon_Carlsson
Novice
Posts: 4
Joined: 26 Oct 2016, 10:53

Re: Problem installing VIP-Energy 4.0.3

Postby Simon_Carlsson » 08 Jun 2017, 14:46

Windows 7
I´m trying to Update via Strusoft Installer 2.3.10 this update come 2017-02-21!

Niklas - VIP-Energy
Novice
Posts: 3
Joined: 07 Jun 2017, 15:45

Re: Problem installing VIP-Energy 4.0.3

Postby Niklas - VIP-Energy » 12 Jun 2017, 09:59

Send me an email to: support.vipenergy@strusoft.com and I will send you a new link for the installation.
Best Regards Niklas

Simon_Carlsson
Novice
Posts: 4
Joined: 26 Oct 2016, 10:53

Re: Problem installing VIP-Energy 4.0.3

Postby Simon_Carlsson » 12 Jun 2017, 10:42

Hey!

How about fix the problem for everybody?

Niklas - VIP-Energy
Novice
Posts: 3
Joined: 07 Jun 2017, 15:45

Re: Problem installing VIP-Energy 4.0.3

Postby Niklas - VIP-Energy » 21 Jun 2017, 10:28

No one has ever had the problem you described with the installation. It's probably because you do not have administrator rights to install programs at your company Ramböll. As I described earlier, call our support and we will be happy to help you solve your problems!


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